Security operations | 8 min readHow to measure SOC quality
You can scale your SOC and improve quality. Seems impossible? Not if you know how and what to measure. The crew that helped build Expel’s SOC explain how they pulled it off – and how you can too.
Security operations | 6 min readPerformance metrics, part 3: Success stories
Our team shares some success stories in creating efficiency and reducing analyst burnout. They end this three-part series with a gift from our SOC – a downloadable resource to measure performance.
Tips | 6 min readHow to create (and share) good cybersecurity metrics
Establishing metrics is vital. But how do you report progress and have a conversation about what you’re seeing? Are you even looking at the right things? Here are some tips on measuring cybersecurity.
Security operations | 9 min readPerformance metrics, part 2: Keeping things under control
In this second post in our three-part series on all things metrics and SOC leadership, our team dives into details of what metrics and techniques are used to protect the SOC against volatility.
Security operations | 10 min readPerformance metrics, part 1: Measuring SOC efficiency
How do you establish metrics for SOC efficiency? This first post in a three-part series shares our team’s approach to setting SOC goals, creating a strategy and measuring success.
Talent | 4 min readLearning is fundamental
How to make change to create a learning environment and "The Three Ways" to bring order to your Security Operations Center (SOC). 4 min read.
Security operations | 4 min readMistakes to avoid when measuring SOC performance
Discover the three most common mistakes companies make when developing their first set of operational metrics. (4 min read)