Month-to-month pricing in uncertain times

· 1 MIN READ · MATT PETERS · APR 3, 2020

When we founded Expel nearly four years ago, we set out to provide our customers with greater peace of mind about security – whether they’re operating “business as usual” or facing more challenging circumstances.

There’s plenty of uncertainty in our world right now, which is why we’re introducing a new way for new customers to get 24×7 security monitoring and response from us: monthly pricing for the first year.

Starting today, you can sign up for Expel 24×7 monitoring, pay us monthly for the first year and give us 30 days’ notice if you need to cancel.

Sound easy? That’s because it is.

Whether you need some extra support while your security and IT teams go remote, want to focus on more urgent security priorities or just aren’t in a position to make an annual commitment – we’re committed to helping you quickly address your unique challenges in a way that works best for you.

You’ve probably got questions …

We get it.

We’ve tried to keep things simple and, of course, transparent.

How does this new pricing option work?

In short, you pay for Expel service on a monthly basis (as opposed to an annual one) during the first year. If you want to cancel any time during the first year, just give us 30 days’ notice. After the first 12 months of service, the contract converts to an annual contract paid in advance.

How much does it cost?

When you choose an annual contract, it’s 15% less than the first-year-monthly pricing. You can see actual pricing on our pricing page.

Why are you doing this?

We know many orgs are facing difficult times. We want to help reduce anxiety. We think this can help:

  • Organizations that need short-term coverage over the next few months
  • Organizations with uncertain budgets that can’t commit to a 12-month contract right now
  • Organizations with new pandemic-related purchasing hurdles introduced into their buying processes, but want to get started right away

Do I get the same service that customers on annual billing cycles are getting?

Yep! The service is exactly the same.

Anything else I should know?

The pricing option is only available for contracts signed by September 30th, 2020. You can read the nitty gritty terms and conditions right here.

Want to hear more? We’d love to talk with you. Send us a note!