Infosec Europe 2023: solving the people problem is paramount

red double decker bus driving down street of London for Infosec 2023

· 1 MIN READ · CHRIS WAYNFORTH · JUL 7, 2023 · TAGS: Company news

Infosecurity Europe 2023 is officially behind us and this year once again lived up to its goal of bringing those of us in the information security industry together to swap tales from the trenches and collaborate on the fight against cyber criminals. We heard time and again that the challenges and opportunities facing the world of security fall into the “people” category, and are centred around helping defenders become more efficient at staying ahead of bad actors.

Our own Silvia Rodriguez Garcia, Principal Solutions Architect, explored this problem in her Tacting Tactics session titled, “Solving the people problem of security.” To kick off her talk, Silvia shared some of the findings of our recent research report, The UK cybersecurity landscape: challenges and opportunities, which is based on a survey of 500 UK-based IT decision-makers (ITDMs).

Notably, 50% of all respondents highlighted cyber attacks as a top challenge for 2023. Ninety-three percent of those surveyed said that IT and/or security issues forced them to cancel, delay, or interrupt personal commitments, while 53% said they spend too much time dealing with unnecessary notifications.

These are just some of the challenges our study identified, and they all lead to an unfortunate but inevitable conclusion: burnout. So what’s the solution? Many organisations, as Silvia noted in her session, could benefit from the combination of an internal security team and an outsourced managed detection and response (MDR) provider (the best of both worlds). The right people, processes, and technology can help alleviate a lot of the causes of burnout—namely, alert fatigue, round-the-clock security monitoring, and a lack of automation—which can all lead to retention problems.

These takeaways weren’t only the theme of Silvia’s session—they were what we heard about time and again in our stand. These people problems aren’t exclusive to the UK and they aren’t even something that Expel—or any other single company in the cybersecurity space—can solve alone. People are our most important asset and, like we heard at RSA Conference in May, it’s going to take a village to overcome these industry challenges.

At the end of the day, effective security is about how vendors empower organisations to make the right decisions—a belief that’s core to who we are and how we work with our customers. If you’re interested in learning more, I invite you to get in touch.