Expel expands MDR offerings for all levels of security maturity

By Yonni Shelmerdine

Published: May 6, 2024  •  3 minute read  •  Last updated: August 21, 2026



Expel expands MDR offerings

TL;DR

  • Expel is introducing new, flexible MDR offerings to fit organizations at any level of security maturity, and was named a Leader in the 2024 IDC MarketScape for MDR.
  • New automated remediation capabilities now cover file/registry key removal, credential resets, and disabling compromised cloud keys.
  • Expel also expanded SIEM reporting for Splunk and Microsoft Sentinel, and added a new Qualys VMDR integration for vulnerability prioritization.

As the cybersecurity community gathers once again for RSA Conference, we can’t help but step back and consider the overall state of security and the challenges that countless organizations face every day. Don’t get me wrong—we think about this a lot. But when we all come together as an industry, it forces us to think about just how varied the challenges they’re facing actually are. Even the same “challenges” like talent shortages, the ever-evolving landscape of cloud security, and how to adopt managed detection and response (MDR) solutions mean drastically different things to different customers. In an arena like that, it’s easy to see just how difficult it is to determine what the right solution and who the right partner is.

What new MDR offerings is Expel introducing?

We at Expel are addressing these challenges by unveiling new and expanded MDR offerings that give orgs more flexibility in choosing the level of Expel MDR™ services and support they need–no matter their current requirements and budgets. While our offerings have never been “one-size-fits-all,” these new offerings formalize our approach to all different types of orgs and security teams, no matter where they are in their journey towards more advanced security maturity.

Why are we taking this step? More companies view cybersecurity as a business risk, so they’re seeking expertise in threat detection and response, especially from specialized providers (like Expel) to augment their existing security strategies and teams. We feel that we’re in a unique position to provide this expertise and appeal to more companies.

Has Expel been recognized by industry analysts?

And we’re not the only ones who feel this way. IDC recently named Expel a Leader in the 2024 IDC MarketScape for Worldwide Emerging Managed Detection and Response (MDR) Services. IDC recognized our commitment to delivering comprehensive security solutions, and highlighted our AI-based automated enrichment, correlation, and investigative activities.

What new automated remediation capabilities is Expel adding?

In addition to these new offerings, we’re announcing expanded automated remediation capabilities for a variety of surfaces – ranging from endpoint to cloud. These new response actions join our existing auto-remediation capabilities and continue to decrease the amount of time organizations are at risk from an attack, reducing mean-time-to-remediate (MTTR) and mean-time-to-contain (MTTC). They also help combat the widespread usage and growth of identity-based attacks, which accounted for 61% of all incidents our security operations center (SOC) identified in Q1 2024. The expanded capabilities include the ability to:

  • Remove harmful files and registry keys
  • Reset compromised cloud and Microsoft Entra Identity credentials
  • Disable compromised cloud keys

The new response capabilities are facilitated through existing automation and AI tools in Expel Workbench™, including Ruxie™. Our customers can configure their accounts for these new automated response actions in Workbench, and this allows our SOC team to remediate on their behalf whenever an attack is detected in the environment. Thanks to our commitment to quality and transparency, we are seeing rapidly increased adoption of our automated responses, despite the industry’s tendency to be skeptical of them.

What SIEM support has Expel expanded?

We’ve also made some moves in how we support industry-leading security information and event management (SIEM) solutions. We expanded reporting for Splunk Enterprise Security and Microsoft Sentinel, giving customers evaluations of their SIEM rules configurations to determine supportability and guide them on which rules to implement to make their environments more secure. And Expel is broadening detection coverage for out-of-the-box rules for CrowdStrike Falcon Logscale and Splunk Enterprise Core.

What’s new in Expel’s Vulnerability Prioritization service?

Finally, we’re also expanding coverage of our Expel Vulnerability Prioritization service with a new integration for Qualys VMDR. Customers can now integrate their Qualys vulnerability information into Expel Workbench for fast analysis and prioritization of their highest-risk vulnerabilities.

We’re really excited about these new offerings and capabilities, and expect they’ll help ease some of the most pervasive challenges that security teams face as they navigate the increasingly complicated threat landscape.

If you’re attending RSA Conference, stop by our booth—#0535 in the South Hall—to chat about these changes in person. We’d love to talk with you.

Frequently asked questions

Has Expel been recognized in any industry analyst reports?

Yes, IDC named Expel a Leader in the 2024 IDC MarketScape for Worldwide Emerging Managed Detection and Response (MDR) Services, citing its AI-based automated enrichment, correlation, and investigative capabilities.

What new automated remediation actions does Expel support?

Removing harmful files and registry keys, resetting compromised cloud and Microsoft Entra Identity credentials, and disabling compromised cloud keys — all configurable in Expel Workbench.

Which SIEM platforms does Expel provide expanded reporting for?

Splunk Enterprise Security and Microsoft Sentinel, with expanded out-of-the-box detection coverage also added for CrowdStrike Falcon Logscale and Splunk Enterprise Core.

What vulnerability management integration did Expel add?

A new integration with Qualys VMDR, allowing customers to feed Qualys vulnerability data into Expel Workbench for faster analysis and prioritization of their highest-risk vulnerabilities.

Why is Expel expanding its MDR offering tiers?

Because organizations at different levels of security maturity — and with different budgets — have very different needs, even when the underlying challenges (talent shortages, cloud security, MDR adoption) sound similar on the surface.