SOC Augmentation
Customer was experiencing high alert volumes - resulting in long hours, burnout, and an inability to prioritize what was most important to them.
BUSINESS VALUE ANALYSIS
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- 82% of Expel customers report significant improvements in their threat response capabilities and risk management
- Dramatically reduce investigation time from hours to minutes (avg. MTTR 17 minutes), and empower your team to focus on strategic security initiatives
- Lower operational costs through AI-powered triage, expert SOC analysis, automated threat detection, and streamlined security tools
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Transformative cybersecurity outcomes from real customers
$1M+
Saved annually
and cut alert noise by 99%
90%
Time savings
Containing incidents and improved MTTR by 64%
$180K
Saved in security
Full-time equivalent (FTE) costs per year
MEASURABLE OUTCOMES
Business value analysis
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Time savings
5432
hours saved on alerts per year
Industry
Software (Global)
Segment
Enterprise
MSSP replacement
Customer was unhappy with their MSSP due to missed incidents, a high volume of false positives, and limited visibility into what the provider was doing to secure their environment.
Response times
94%
reduction in MTTR
Industry
Healthcare (non-profit)
Segment
Enterprise
First-time MDR adoption
Customer was spending too much time triaging phishing emails and lacked visibility across their entire environment.
Resource savings
$4.55M
in time/resource savings
Industry
Manufacturing (Global)
Segment
Enterprise
MSSP Replacement
With growing cloud/SaaS environments, the customer’s small team was spending too much time investigating false positives and were looking to gain efficiencies.
Resource savings
188%
3-yr ROI in productivity and cost savings improvements
Industry
Software (Marketing)
Segment
Small-to-medium
First-time MDR adoption
Small security team was drowning in alerts which have grown over time with business and attack surface growth.
Resource savings
$1.35M
in cost and resource savings over 3 years
Industry
Entertainment
Segment
Small-to-medium
MSSP Replacement
Customer was spending too much time with ad-hoc alerts and phishing investigations to cover other vital security and business priorities.
Time savings
$2.26M
in cost and resource savings over 3 years
Industry
Software (Healthcare)
Segment
Small-to-medium
WHAT OUR CUSTOMERS SAY
Hear firsthand from our customers
99% of customers agree Expel is a vendor that they trust. When you work with Expel, we’ll do everything we can to protect your organization.
Our engineers manage 50% fewer investigations than they previously handled, allowing them to focus on higher-value work.
I calculate it would cost about $1 million more than our current investment to bring everything in house and get minimal 24/7 coverage—that does not include the opportunity costs for the proactive projects my analysts engage in to improve our security, which wouldn’t be possible if they were focused exclusively on network monitoring and response.
We’re saving 10-15 hours in investigation time every week, which frees up about 25% of the team’s working hours.
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Economic benefit of Expel MDR services: Enterprise Strategy Group report
New Enterprise Strategy Group report reveals Expel MDR delivers 308% annual ROI & reduces security risk by 99%. Get the report now!
Forrester Wave
Expel named a Leader in The Forrester Wave™: Managed Detection and Response Services, Q1 2025. Get the report to see how we stack up against 9 others.
Gartner® Market Guide for Managed Detection and Response Services
Download the latest version of the latest Gartner® Market Guide for Managed Detection and Response (MDR) Services vendors.
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