Expel again recognized in the Gartner Market Guide for Managed Detection and Response Services

Gartner® Market Guide for Managed Detection and Response Services


It’s no secret that the managed detection and response (MDR) space is a crowded one. In fact, “Gartner estimates that more than 600 providers in this market claim to offer MDR services.”1 Making heads or tails of the alphabet soup of offerings to know where to start to find the best outcomes for your organization can be daunting—to say the least. So where do you start?

Enter the Gartner® Market Guide for Managed Detection and Response Services.

This report provides a researched overview of the MDR services market for buyers considering service providers, suggesting “security and risk management leaders should use this research to identify MDR services that meet their business-driven risk requirements.”2

With this being our sixth consecutive time recognized in the report, we are proud to be positioned as a Representative Vendor by Gartner. According to the report, “successful MDR service providers offer a focus on high-fidelity threat detection, investigation and mitigative response with meaningful and human interpretable reporting aligned to business-focused risks,”3—all qualities we believe define Expel’s trusted MDR services.

Our technology-driven approach leverages automation and AI to deliver best-in-class managed services, providing customers with rapid detection and response that leads to unmatched customer outcomes. Outcomes that include a 15-second median time to complete auto-remediation action and a 23-minute mean-time-to-respond, to name a couple.

Gartner also cites: “However, there exists a trend where organizations invest in their own security technology stacks and then look to adopt MDR services. In reaction, service provider flexibility regarding data sources is shifting to full data-source neutral. Buyers that are unwilling or MDR unable to replace the security technology investments they have made require an MDR provider who can adapt to or integrate with their adopted security technologies.”4

We get it. And with our 120+ tech integrations, we make it easy for customers to bring their own tech and not have to switch technology to start getting value. Even better, with our extensive tech integrations and seamless onboarding process, new customers are up and running in days (not weeks or months), so they see rapid time-to-value and benefit from a security operations center (SOC) team becoming a true extension of their security team—fast.

The report estimates that “by 2028, 50% of findings from managed detection and response providers will be focused on, or include detail on, threat exposures, up from 10% today.”5 We’d hazard that same bet, which is why we also deliver proactive risk, resilience, and posture improvements (in addition to our core detection and response services). Expel goes beyond just reactive security and remediation, delivering an entire spectrum of capabilities and offerings that improve your security posture and continuously assist in risk reduction for your overall business.

Our goal isn’t only to monitor and protect your environment today—we want to help you build cyber resilience into the future.

Gartner states: “Misnamed technology-first offerings that fail to deliver human-driven [MDR] services are confusing buyers looking to identify and select an outcome-driven provider.”6 You can rest assured that Expel MDR is what it says it is, and without dictating specific technology requirements.

Download the full report for a trustworthy report to help navigate this confusing space. Then when you’re ready to learn why Expel is consistently recognized in the report, drop us a line.7

1 Gartner, Market Guide for Managed Detection and Response Services, Pete Shoard, Andrew Davies, Mitchell Schneider, Angel Berrios, Craig Lawson, June 24, 2024, p. 15

2 Ibid., p. 1

3 Ibid., p. 6

4 Ibid., p. 10

5 Ibid., p. 2

6 Ibid., p. 1

7 Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.