SECURITY OPERATIONS (SOC) EXPERTS
Your security is our shared mission.
We protect your environment the same way we protect our own. Meet the team that never backs down.
HOW WE HELP YOU
MDR driven by analysts who’ve seen it all
Every day, we protect companies of all sizes across all industries. When you get attacked, we get attacked. It’s personal. And we’re ready.
Upgrade your SOC
We’re not an alert factory. Our team protects your data and elevates your security posture. Together, we’ll build a stronger, more resilient defense.
Glass-box MDR
Forget faceless MDR providers. With Expel, you talk directly to our analysts and can see exactly what we see, in real time. We’ve got nothing to hide.
Always on protection
You didn’t get into security to manage alerts. The Expel SOC team will handle that, plus be a menace to attackers 24×7. Get ahead on your to-do list. Our experts have your back.
MEET THE TEAM
Your SOC team just grew and leveled up
Supercharge your team with Expel’s top-tier threat detection, rapid response, and support for every step of your security journey.
MEET THE TEAM
SOC Threat Analysts
Our team monitors your environment 24×7, investigates alerts, conducts root-cause analysis, and only alerts you when we need your attention.
MEET THE TEAM
Global Response Team
In the worst case scenario, it’s time to call in the cavalry. This team leads critical incident investigations in cases like active attackers and ransomware.
MEET THE TEAM
Customer Success
Your go-to contact. They’re here so you can collaborate and improve your program with real strategic advice. They’ll help you get the most out of the Expel MDR service (and your tech stack) by making sure you protect what matters most.
MEET THE TEAM
Threat Intelligence
These analysts expose new attack patterns using Expel’s global customer network, external threat feeds, and research. When they find something, we’ll let you know about it and how we’re protecting against those emerging threats.
MEET THE TEAM
Detection Engineers
These specialists continuously improve Expel’s detection strategy to find and stop threats across all stages of the MITRE ATT&CK Framework.
MEET THE TEAM
Threat Hunters
These experts run hypothesis-driven hunts to find stealthy threats that can bypass security controls and proactively identify other potential risks.
MEET THE TEAM
Your SOC team just grew and leveled up
Supercharge your team with Expel’s top-tier threat detection, rapid response, and support for every step of your security journey.
MEET THE TEAM
SOC Threat Analysts
Our team monitors your environment 24×7, investigates alerts, conducts root-cause analysis, and only alerts you when we need your attention.
MEET THE TEAM
Global Response Team
In the worst case scenario, it’s time to call in the cavalry. This team leads critical incident investigations in cases like active attackers and ransomware.
MEET THE TEAM
Customer Success
Your go-to contact. They’re here so you can collaborate and improve your program with real strategic advice. They’ll help you get the most out of the Expel MDR service (and your tech stack) by making sure you protect what matters most.
MEET THE TEAM
Threat Intelligence
These analysts expose new attack patterns using Expel’s global customer network, external threat feeds, and research. When they find something, we’ll let you know about it and how we’re protecting against those emerging threats.
MEET THE TEAM
Detection Engineers
These specialists continuously improve Expel’s detection strategy to find and stop threats across all stages of the MITRE ATT&CK Framework.
MEET THE TEAM
Threat Hunters
These experts run hypothesis-driven hunts to find stealthy threats that can bypass security controls and proactively identify other potential risks.
WHAT MAKES US DIFFERENT (REALLY)
This isn't your typical SOC
Let’s pull back the curtain and show you why we’re different—and how a unique blend of human and machine has made Expel an industry-leading MDR.
91% analyst retention
Some SOCs treat analysts like button-pushers. Ours learn your environment to make tough judgement calls. That’s why nine out of ten work here for two or more years. No constant churn and burn of newbies.
We find evil, fast
You’re paying us to find actual threats, not clear alert queues. We identify and start fixing threats in 17 minutes—and you can see it all as it happens.
Centers of excellence
Our SOC has specialists for every threat type, technology, and attack surface. APTs, AWS, ransomware—you name it. You get experts who know your setup.
Intelligent team structure
Our “tierless SOC” means experienced analysts handle your alerts from day one—no handoffs, no delays. That’s how we hit industry-leading response times.
Tailored to you
Please, don’t change a thing. Unlike other MDRs, we adapt to you—tailoring our service and detections to your environment, including your custom rules.
Tech that fights cyber strain
We use AI and automation to filter noise and pre-enrich alerts, so our analysts focus their brainpower on real investigations, not chasing ghosts.
Mentorship & education
No analyst works alone. Our team collaborates constantly across time zones and specialties, sharing intel and getting second opinions on every case.
Hyper-focus on results
We constantly analyze our own performance data to spot issues early, then fix workflows, close knowledge gaps—all to improve your service delivery.
WHAT OTHERS SAY
Why customers trust Expel’s managed SOC
"Incident response times are roughly 50% shorter than with our previous MSSP, and the false positive rate of those investigations is also approximately 50% lower."
Our Results
Reduce MTTD, MTTR, and those annoying false positive threats.
"By working so closely with the experts at Expel, my crew is upskilling and learning every day. The collaboration is awesome, and one of the additional benefits from adopting Expel."
Our Results
Your team gets better working alongside our experts.
"The experience with Expel is better than previous MDR solutions as we have direct real-time contact with SOC and Engineering via Slack and Workbench. This real time communication allows us to respond to events more quickly and share information in a timely manner."
Our Results
Collaborate with our analysts directly in real-time.
"Expel is a force multiplier and allows my fatigued team to focus less on noise and more on detection engineering and higher severity alerts. With Expel, we were able to replace headcount by 2 (by not backfilling) openings and save roughly $200,000 in the process."
Our Results
Avoid analyst burnout and enable your team do to more.
Ready to take the next steps with Expel MDR?
See Expel in action on-demand, or explore our MDR packages.
TOOL
Measure and improve your SOC’s performance
MTTR not at 17 mins? Let’s help you find out why. Use this SOC metrics and KPIs dashboard tool to learn what’s working and where you can improve your security operations