Product · 3 MIN READ · JAKE GODGART · NOV 7, 2025 · TAGS: AI & automation
TL;DR
- We added an intelligence layer, Expel AI, into our existing automation engine, Ruxie, to expand her capabilities with the ability to think.
- Each future Expel AI capability (we call them power-ups), will enable Ruxie to anticipate, contextualize, prioritize, and adapt to keep you one step ahead of threats.
- The result will enable our SOC analysts to use AI to perform smarter triage, uncover richer insights, and eliminate more of the noise so they can focus on helping you achieve better security outcomes.
For years, cybersecurity was all about speed. Threat actors move fast, so we had to move faster. The result? A market flooded with AI and automation buzzwords, often used interchangeably to hide a lack of genuine innovation.
But speed alone doesn’t win this war. It’s critical, but it’s not enough.
At Expel, we took a different path. We spent nine years perfecting our automation engine, Ruxie, knowing speed was just the foundation. We progressively added machine learning and pattern recognition. Now, in the age of LLMs, we’re giving that proven engine intelligence.
Today, we’re announcing Ruxie has a new dimension: the ability to think.
We call them Expel AI power-ups. They transform Ruxie from a swift executor into a discerning strategist. This new and improved Ruxie allows us to tap into AI to amplify analysts, not replace them.
With these new capabilities, our SOC can operate at an entirely new level of informed decision-making thanks to Ruxie, using the power of Expel AI.
Beyond the AI hype
AI SOC is the new security buzzword. But while others debate definitions, we focus on a simple truth: AI must be an enabler, not just a product category. The goal is to make them superhuman. AI as a co-pilot, not the pilot. After all, if we sold Expel Workbench™ as a product, it would be considered an AI SOC tool.
Workbench is already built on Ruxie’s powerful foundation of proven, high-speed automation that delivers the critical enrichment and reliable results our threat analysts depend on. Other MDR and MSSPs are now in a race to use agentic AI to replicate the automated investigation and enrichment outcomes Workbench has delivered for years.
But where we differ is strategy. Most vendors focus on using AI to improve their own efficiency. They scale their SOCs, boost analyst productivity, and cut their costs. The customer gets the same service, maybe a bit faster. That’s improving margins using AI for a vendor outcome, not a customer outcome.
We’re choosing to focus on the customer. Our dedicated AI innovation team has one guiding principle: “Does this make our customer safer?”
Customers don’t get safer if we spend our innovation budget rebuilding a solved problem just to add an AI label. They get safer when we apply our AI R&D where it can deliver transformative gains, solving complex security problems that weren’t solvable before—like finding threats hiding in the gaps between your security tool visibility, or helping analysts predict an attacker’s next move.
The north star will always be our customers’ outcome, ensuring our investments provide real, measurable value, not just marginal improvements on what already works. If the answer is just “it makes us more efficient,” it’s not good enough.
We will always trade our own short-term efficiency for a major leap in your security posture. That’s the core difference between AI for vendor margins and AI for customer security.
Ruxie has leveled up
We built Ruxie to empower our analysts because we believe MDR should be human-led, AI-supported. These new AI power-ups will push those boundaries further, allowing Ruxie to:
- Anticipate: Identify emerging patterns and anomalies before they strike.
- Contextualize: Understand the full impact of a threat in your unique environment.
- Prioritize: Intelligently rank risks so analysts focus on what matters most, right now.
- Adapt: Learn the unique context of your specific environment—users, assets, normal activity—and constantly adjust to spot suspicious deviations unique to your business.
We’re eliminating low-value work, delivering faster outcomes, and continuously staying ahead of evolving threats.
This isn’t just another product update; it’s a reintroduction to the future of cybersecurity. It’s Ruxie, unleashed—smarter, more insightful, and more powerful than ever before.
Intelligence alongside workflows
These upgrades give Ruxie an intelligence layer, built from the ground up on the bedrock of our analysts’ collective expertise.
Ruxie is no longer just a lightning-fast data processor. She’s now a seasoned analyst connecting the clues. She can analyze, infer, and synthesize—moving far beyond just following rules.
This means:
- Smarter triage: Ruxie doesn’t just close alerts; she comprehends their context and potential impact, surfacing critical insights faster.
- Richer insights: She correlates vast datasets to deliver deep threat understanding, freeing human analysts for high-stakes investigation.
- Less noise, more signal: Ruxie’s intelligence cuts through the alert deluge so our team can focus on what truly matters.
Customers will see this difference directly in Workbench. You’ll know precisely when Ruxie is using her new AI capabilities versus traditional automation—just look out for the Expel AI label on any new AI-powered capabilities. It’s transparency in action.
And for those who think they know what’s coming next in cybersecurity, we invite you to take a closer look at what Expel is doing. We’re not just talking about AI; we’re delivering tangible, customer-focused intelligence that is redefining what’s possible in MDR.
